Xbox feedback analysis: The top issues Xbox fans want to see fixed in 2022

Source: Matt Brownish | Windows Cardinal

Xbox is on the upwardly and upwards, with Xbox Serial X|S consoles selling faster than whatever previous Xbox generation before it, even the Xbox 360. With Xbox cloud gaming, the biggest studio portfolio in the company'south history, and an industry-leading subscription service in Xbox Game Pass, Xbox is poised to accept a really keen console generation.

Every bit good as Xbox has been doing lately, things could always exist improve, correct? Recently, I asked on Twitter what Xbox fans' biggest concerns were currently about the Xbox platform, and solicited over ane,000 replies with user feedback. Over the Christmas intermission, I sabbatum down and analyzed each bit of feedback based on various categories. If a feedback item appeared but once, I added it to an "other" column. The vast bulk of complaints did, in fact, appear multiple times, and the range of feedback was quite broad.

Here's an overview (and wholly unscientific) look at the ~1,000 user feedback sample I gathered, and what seem to be some of the biggest trending issues among core Xbox fans.

Xbox feedback overview

Source: @JezCorden on Twitter | Windows Central

On Dec. 28, I asked Xbox fans in my Twitter post-obit for feedback on the electric current land of Xbox. Each time I tracked an issue from an individual user, I added it to a tally on Excel and produced the higher up pie nautical chart based on the results.

No unmarried outcome wholly dominated for Xbox gamers.

This should past no means be taken as scientific, given that it focuses entirely on my personal Twitter following and disregards the experiences of users who are perhaps playing more casually and don't get involved in the online discourse. Withal, it gives us some good indication at what the prevailing pain points are for heavy Xbox users, and may requite united states of america some idea of where Xbox may prioritize development for future features and expenditure.

As you can see above, no single event wholly dominated for Xbox gamers. The biggest hurting points for most pertain to the Xbox Game DVR, which records game captures, screenshots, and handles live streaming. Another large hurting point was full general problems with the Xbox OS, with many complaints about the abundance of "ads" on the dashboard. Another concern for Xbox gamers is the perception of decreased back up from Japanese studios, who increasingly seem to bypass Xbox in favor of exclusivity deals with Sony PlayStation or Nintendo Switch.

Beneath I'll offer some more details on the complaints, and also we'll first to track where Microsoft is on some of these issues over the form of the side by side year.

Xbox game DVR

Source: Windows Central

There were many, many complaints about various aspects of the Xbox Game DVR, and for good reason. The Xbox Game DVR has fallen into a fleck of a state in recent years, in a variety of ways. The way the organisation handles HDR for captures is a chip off, with screenshots actualization washed out and weird when you upload them to a PC. It'southward also weirdly difficult to obtain your captures from a PC, with no organization in place currently to access cloud files without manually uploading them from your Xbox to an adjacent service like OneDrive.

Another complaint I combined in this category revolves around streaming. Since the death of Mixer, Microsoft had no mode to stream directly from the Xbox to streaming platforms until recently, when it finally re-integrated Twitch. However, Twitch isn't the merely streaming service out there. The Xbox currently offers no native support for YouTube Gaming, for example.

The Xbox Game DVR as well has no organization for editing clips together, offer only a basic trimming service. In a social media earth, it seems odd that the Xbox Game DVR is so bare-bones when it comes to some of this stuff. The old "Upload Studio" app was left abandoned and finally deleted entirely from Xbox a little while ago.

Thankfully, Xbox technology lead Jason Ronald said on a podcast a footling while ago that the Xbox Game DVR is a loftier priority for the squad in 2022, so hopefully, we'll see these issues solved sooner, rather than later.

Xbox OS customization and improvements

Source: Windows Central

For this, I lumped many complaints about the Xbox dashboard into a unmarried category, since there were many problems that were a little less specific. The near prevailing complaint revolved around the affluence of tiles perceived as "ads" on the dashboard. The larger tiles across the bottom generate "recommended" content from diverse sources, including achievements, game recommendations, and and so on. Many users seek the power to hide this row of panels and desire a "cleaner" dashboard that showcases more of the background.

There were other complaints, ranging from the lack of HDR on the dashboard which causes flickering on some TVs while switching HDR modes. Likewise, general speed of the dashboard often came up every bit an consequence, as well. There were some complaints most the complication of the Family Settings system, as well, while others requested Discord integration for messaging and voice chat.

Support from Japanese studios

Source: Windows Cardinal / Zackery Cuevas

Some other frequent concern revolved around support from Japanese and other 3rd-party studios.

With Sony buying upwardly exclusivity deals around the Final Fantasy franchise, and other franchises similar Persona just arbitrarily ignoring Xbox all together, it's clear that many Xbox fans experience Microsoft needs to work harder to get some of these developers interested in building for the platform.

Xbox has seen a bit of success here and there from Japanese studios. Microsoft helped bring Phantasy Star Online two to the West via Xbox, for example, and Sega besides brought the unabridged Yakuza franchise to Xbox, subsequently years of exclusivity on other platforms. Microsoft has fifty-fifty garnered some wins from Square Enix, nabbing Octopath Traveler for Xbox Game Pass. Yet still, major gaps in the lineup persist. While not Japanese-fabricated, Genshin Touch on skipping Xbox has proven a pain bespeak for some, and Atlus' continued absence on Xbox frustrates JRPG fans everywhere.

Microsoft has previously described Japan as one of its fastest-growing markets, and so perhaps the state of affairs volition change in the coming years. But it'south clear Xbox even so has a lot of work to exercise in this area.

Xbox achievements

Source: Windows Fundamental

Another large bout of feedback fell against the Xbox achievement system, which has been a bit neglected in recent years. Salvage for the inclusion of a special "rare achievement" toast notification, at that place have not been whatsoever meaningful additions to the arrangement in years. Meanwhile, PlayStation'south Trophy system has get the object of some jealousy, given that information technology offers a more granular expect at how players tackle achievement hunting.

Many players were asking for some sort of recognition for 100% completions of games, while others desire to exist acknowledged for their dedication to a unmarried title. Information technology's certainly true that professional gamers may spend more time in a single game learning to play at a higher level, rather than hunt downwards achievements in many separate games. Additionally, there were complaints about some indie publishers who deflate the quality of achievements with purposefully easy Gamerscore harvesting opportunities, devaluing the system equally a whole.

Xbox beginning-political party concerns

Source: Microsoft

There continues to exist concerns most Xbox'southward offset-political party output too, despite the acquisitions Microsoft has made in recent years. Many of these complaints were about different specific things with regards to first-party, ranging from requests to revive erstwhile IPs like Banjo, to the perceived lack of information nearly major upcoming games like State of Decay 3, Perfect Night, Fable, and others.

It's clear that Microsoft however has some work to practice to fully repair the perception that it can't meet Sony's PlayStation platform on raw quality. They've had a large range of positive wins last year, with more award nominations than any time in recent retention. Flight Simulator, Age of Empires 4, Forza Horizon 5, and Halo Space were all well received, and keep to bring people to the platform who may have never considered Xbox earlier. That being said, games like God of War, Horizon Zippo Dawn, Ghost of Tsushima, and others on PlayStation but seem to still be at a level of quality Xbox hasn't been able to reach notwithstanding, despite the diversity that Microsoft is putting out.

Players in the thread continued to asking loftier-quality cinematic third-person action games, akin to the likes of God of War and Horizon. There were also calls for Microsoft to explore superhero games, in response to Sony'south confident command of the Spider-Man IP. Fixing this perception volition take time, however, likely frustrated further by the pandemic and piece of work-from-abode disruption of the past 2 years. In 2022, some of the virtually anticipated Xbox games include Starfield and Redfall, equally the purchase of ZeniMax starts to deport fruit for Xbox.

Other Xbox concerns

Source: Matt Brown | Windows Key

There were diverse other concerns that appeared frequently in the thread. Localization issues continue to be a subject of concern outside of U.Due south. and U.Yard. markets specifically, with many users upset at the lack of back up for Microsoft Rewards in their region. As someone who uses Bing and Microsoft Edge beyond PC and mobile, it almost gets me plenty points every few months to effectively pay for Xbox Game Pass for costless. It'southward understandable that people would be mad well-nigh missing out on this, but unfortunately, information technology's not on the Xbox squad to solve this one, since Microsoft Rewards is handled by a dissimilar part of the company. However, it likewise includes concerns such as poor linguistic communication support for first-party games, with many games receiving no local dub in their language of choice, or in some cases, non even subtitles.

Many users were also requesting some sort of Xbox Game Pass family plan, for multi-panel households. Right now, you can share Xbox Game Pass with upwardly to one other user using the console-sharing workaround method, but for people with multiple kids and multiple Xboxes, those costs rack upwards quite quickly. Considering even Office 365 has a family unit plan, it seems a flake of an odd omission that Xbox Game Pass does non. Hopefully Microsoft and its partners can work this ane out.

Source: Matt Brown | Windows FundamentalWhere is the Xbox Game Laissez passer family program?

Many users were also bringing up forced crossplay betwixt consoles and PC on games like Halo Infinite and Call of Duty, exposing Xbox gamers to hackers on PC and perceptions of unfair competitive play when you start mixing controllers with mouse and keyboard players. Many users also complained almost the quality of the Xbox apps across mobile and PC, which have inconsistent features at best, and horribly bad functioning at worst. The Xbox app on PC is particularly bad, and something we've written about extensively here on Windows Central.

Another consequence that came upward frequently was the quality of backward-compatible games on the Xbox Series S. On the Xbox Serial 10, astern-compatible games use their Xbox 1 Ten resolutions and frame rates, but even though the Xbox Series Southward should be capable plenty to handle these higher resolutions in older games, the organization downloads the Xbox Ane S versions of backward-compatible games by default. This may be a precaution to ensure smooth gameplay, merely I'm sure Microsoft could explore workarounds to brand these features a little better on the Xbox Series S, considering many users probable picked up the smaller console as a secondary platform to take advantage of astern compatibility.

A never-ending process

Source: Matt Brownish | Windows Central

I think the fact the issues people have are adequately spread out could be interpreted as a good matter. There'southward no central major trouble facing Xbox for most users right at present, with virtually aspects of the platform boiling down to refinement of things that are already there. I suspect in earlier years, concerns over the showtime-political party lineup would've past far fabricated upwardly the bulk of fears about the future of the platform, but it seems confidence in this area has gradually improved over fourth dimension.

With more investment than ever earlier, gamers ultimately stand to do good.

Microsoft does have its work cut out when it comes to things similar localization, support from Japanese and other third-political party studios, and the constraints on the Xbox operating organization. The Xbox OS is starting to show its age a scrap potentially, given the limited resources allocated to running arrangement-level features on the box. Opening the dashboard while running an intensive game reveals just how sluggish it can still be in certain scenarios, and the quality of the Game DVR and stagnation of the achievements organisation remains a bit painful.

I thing is for sure: Feedback and platform development is a never-ending process. Competition between the platform holders leads to innovation, which in turn leads to requests for more features and content. It felt a fleck like Xbox was being run on a shoestring upkeep at the start of the concluding gen, but this gen, things absolutely feel completely dissimilar. With more investment than always before, gamers ultimately stand to benefit, simply we should keep up the (constructive, respectful) pressure on Microsoft to ensure that the complacency of yesteryear doesn't return.

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Source: https://www.windowscentral.com/your-xbox-feedback-top-issues-xbox-fans-want-see-fixed-2022

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